Catholic Social Ministries Case Manager

Job Title:

Catholic Social Ministries

Case Manager

Job Category:



Edmundite Missions Office

Travel Required:




$14 - $16/hr.

Position Type:


JOB DESCRIPTION: Under general supervision of the Director of Catholic Social Ministries, the Case Manager provides case management along with service and resource coordination in a human services environment to clients that are low-income and in crisis or emergency situations. The position requires the provision of comprehensive, client-centered social work activities in accordance with best practices. Work will take place at the Center of Hope in Selma and at the Good Shepherd Community Center in Mosses.


  • Client Service Provision
    • Reviews client applications and conducts in-person assessment and/or case management via appointments
    • Determines services and resource availability and awards financial assistance as appropriate in consultation with the Director
    • Works directly with supervisor for proper management and payment of services to landlords and utility companies.
    • Assists Director as needed with group psychoeducation sessions or counseling
    • Manages documentation for organizational purposes; enters data into electronic system and prepares checks and documentation for monthly reports.
    • Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications.
    • Counsels clients and/or households to facilitate stabilization and advocacy in a manner to maximize client success and wellbeing
    • Tracks client needs regarding household items/furniture requests and oversees distribution of donated goods
    • Supports in the identification of households in crisis that may qualify for special programs associated with the Missions Development Office
  • Community Outreach and Partnerships o Works with community partners to maximize assistance for clients.
    • Advocates on behalf of clients and families for services, basic needs, and other related issues to other community organizations
    • Stays abreast of community resources and procedures for referring clients to appropriate resources
    • Collaborates with other areas of Missions work with youth and families to respond to individual or family needs or crises
  • Other duties and assumes other responsibilities as assigned by the Director.


  • Unassailable personal integrity and moral reputation
  • Appreciation and respect for the Catholic Church and its teachings
  • Understanding of and commitment to the concepts of “ministry” to the disadvantaged
  • Team-oriented philosophy of work and management


  • Bachelors’ degree with major course work in social work, psychology or another field closely related field.
  • At least two (2) years of experience in social case work, counseling, eligibility determination, social service or community resource referral, or closely related work.
  • Ability to communicate effectively with a diverse audience.
  • Knowledge of general interviewing practices and/or techniques; knowledge of social work and counseling practices and techniques, including crisis prevention and intervention.
  • Must have experience with Microsoft Office Suite and the ability to work in online platforms.
  • Position requires sitting and/or standing for extended periods of time, lifting approximately 25 pounds, protracted concentration.

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